The challenge
Sphere, an innovative tech company that has created a new, immersive, and non-linear way of browsing the internet, is a client of our Penetrating Testing and Managed Vulnerability Scanning (MVS) services, delivered through Rootshell’sPlatform.
Sphere creates immersive online experiences for their diverse range of enterprise clients, which Sphere hosts on their own servers. This makes IT security paramount to protecting not only their own business, but also their clients’ reputations.
The team is global and remote, so Sphere is seeking a better way to coordinate remediation efforts and manage vulnerabilities within their global IT security infrastructure.
Sphere also requires a better solution for presenting IT security updates to clients; one that doesn’t rely on manually creating reports.
Richard Sacré, IT and Operations Director
The solution
Sphere now uses The RootshellPlatform to manage results from its penetration tests and vulnerability scans, as well as its global vulnerability and remediation management processes.
Sphere’s results are uploaded directly to the platform by Rootshell’s RedForce consultants, which provides the Sphere team with a standardized, dynamic, and up-to-date database of their vulnerability data.
The dashboards generate useful insights from Sphere’s data, so the Sphere team can see the status of their threat landscape at a glance, such as the number of open critical issues, remediated issues, and whether active exploits are available.
Richard Sacré, Sphere’s IT and Operations Director, said the platform’s dashboards are “vital for us to understand and manage our weaknesses”.
The Rootshell Platform also allows the Sphere team share IT security insights with third-parties. Richard said, “I love the platform interface, it looks slick and professional for our clients.”
The platform’s automated reports make presenting their vulnerability data effortless, saving the Sphere team the time it takes to manually create their own.
The platform also empowers Sphere’s remote team, allowing those who are located across the world to collaborate more effectively. Issues can easily be assigned to colleagues, and collaboration can take place within the platform.
Richard Sacré, IT and Operations Director
Partnership
The Rootshell team supported Sphere throughout the implementation of the platform. Rootshell’s Client Engagement Team ensured Sphere’s successful onboarding, and ongoing support is provided by Sphere’s Account Manager, so the Sphere team can quickly make use of platform’s newest features as soon as they are released.
Sphere can ask Rootshell’s RedForce consultants questions about specific issues directly in the platform, which aids seamless communication and creates useful paper trails that are far easier to track than back-and-forth emails.
Key takeaways
- The Rootshell Platform provides a standardized, dynamic, and up-to-date database for any type of vulnerability data
- The platform’s dashboards enable users to see the status of their threat landscapes at a glance
- The platform automatically generates useful reports, saving teams the time it takes to manually create their own
