Privacy policy

Our privacy policy

The Rootshell Security Ltd. Privacy Policy is an extension of our commitment to combine the finest quality products and services with the highest level of integrity in dealing with our customers. The Policy guides how we collect, store, and use information about customers and prospects, and it will be periodically assessed against new technologies, business practices, and our customers’ changing needs.

We understand the importance of privacy to our customers and visitors to our website. Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal information. Your personal data includes the following types of information: 

  • Name
  • Address
  • Telephone number
  • Email address
  • IP address
  • Other data that could directly or indirectly identify you

We commit to manage your personal information in an open, clear, and straightforward manner. However, if at any time you have questions about our privacy practices or any of your privacy rights, you may reach our privacy team at privacy@rootshellsecurirty.net.

What information do we collect?

The personal information we collect is determined by your relationship with Rootshell Security. In this way we strive to never collect more personal information than is necessary to provide you with our products, services and industry information.

Rootshell customers and network participants

The personal information we collect is determined by your relationship with Rootshell Security. In this way we strive to never collect more personal information than is necessary to provide you with our products, services and industry information.

  • Name
  • Business email address
  • Business role
  • Business telephone number
  • Business IP address
  • General Personal Information We Collect and Use

For all non-customer and network communications, Rootshell Security collects information about your interactions with us and with some of our business partners, including information about your use of the products and services that we offer. We may combine information about you that we have with information we obtain from business partners or other companies.

Rootshell Security automatically receives and records information from your computer and browser, including your IP address, cookie information, and certain software and hardware attributes. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Rootshell Security uses information for the following general purposes: to customise the content you see, fulfil your requests for products and services, improve our services, contact you, and conduct research.

How we secure, store and retain your personal information

We retain personal information for a period no longer than is reasonably necessary to provide the services you have requested and thereafter for legitimate legal or business purposes. These retention periods include:
  • Those required by law, contract or similar obligations applicable to our business operations
  • To preserve, resolve, defend or enforce our legal/contractual rights
  • As necessary to maintain adequate and accurate business, compliance, and financial records
  • Compliance with Legal, Regulatory and Law Enforcement Requests
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

Transfer of personal information abroad

If you utilise our services from a country other than the country where our servers are located, your communications with us may result in transferring your personal information across international borders. Also, when you call us we may provide you with support from one of our locations outside your country of origin. In these cases, your personal information is handled according to this Privacy Policy.

Confidentiality and security

We limit access to personal information about you to only those employees and consultants who we believe reasonably need to use that information to provide products or services to you, or to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide Rootshell Security’s services to our customers. 

Age restrictions

Our services are available for purchase only for those over the age of 18. Our services are not targeted to or intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.