Our mission has always been clear: to help teams operate with greater clarity, speed, and confidence. This latest platform release continues that journey – enhancing operational control, scalability, and integration across your security ecosystem.
Two major updates lead this release:
ServiceNow Ticketing for Affected Instances and a new CVE Management API Endpoint – both designed to improve efficiency, accountability, and automation at scale.
ServiceNow Ticketing for Affected Instances
Bring precision to ServiceNow workflows with instance-level ticket creation.
For large or distributed organizations, managing vulnerabilities efficiently means ensuring the right issues reach the right teams at the right time.
With this enhancement, Rootshell’s ServiceNow integration now supports ticket creation at the affected instance or asset group level – a game-changer for enterprises where different teams manage different environments.
Key Benefits
- Raise tickets at the affected instance or asset group level.
- Target the right teams faster for improved efficiency and accountability.
- Align ServiceNow workflows with other supported ticketing systems for a consistent experience.
User Impact:
ServiceNow ticketing just became smarter — helping enterprise teams streamline remediation and maintain full visibility across their security operations.
CVE Management API Endpoint
Simplify CVE management with a new dedicated API endpoint.
Managing large CVE datasets can be time-consuming – especially for enterprise teams handling complex or high-volume vulnerabilities. To make this process faster and more scalable, we’ve introduced a dedicated CVE Management API Endpoint.
This new feature supports GET, POST, and DELETE requests, allowing users to retrieve, add, or remove CVEs in bulk – cutting down manual effort and making vulnerability management more automated and efficient.
Key Benefits
- New CVE API endpoint with GET, POST, and DELETE support.
- Bulk add or remove CVEs to streamline issue handling.
- Reduce manual work on issues containing extensive CVE lists.
Designed for Enterprise Control
These enhancements reflect Rootshell’s commitment to helping enterprise security teams operate with precision and agility.
Whether you’re improving workflow efficiency with ServiceNow or simplifying complex CVE management, each update supports your journey toward Continuous Threat Exposure Management (CTEM) maturity.
Every Rootshell release is built with our clients’ evolving security challenges in mind — refining how you identify, prioritize, and act on vulnerabilities.
