Empowering Cybersecurity Excellence: Unveiling New Operational and Partner Features

We are thrilled to unveil our latest operational and channel partner features, designed to amplify our partners’ brand presence, streamline operational workflows, and elevate client support mechanisms.

Brand Identity and Customisation

Our platform now offers enhanced customisation options, empowering partners to closely align the user experience with their brand identity. New features include:

Custom Branding Colour Schemes: Ensuring a consistent brand experience across all touchpoints.

Instance Naming Flexibility: Allowing for greater brand identity reinforcement.

Logo Uploads and PDF Report Customisation: Enabling partners to seamlessly integrate their branding into the platform.

These enhancements facilitate a seamless brand integration, enabling partners to project their identity more vividly than ever.

Operational Efficiency through Automation

We’ve taken significant steps to automate and improve operational efficiency, particularly in user management and client asset oversight:

Automated Tenant Access Management: This feature automatically revokes access for consultants post-project, bolstering security and reducing manual oversight.

Enhanced Visualization for Client Assets: Sales teams can now accurately quote platform licenses with improved asset visualisation, distinguishing between unique and duplicate assets with ease.

Advanced Client Support Options

Acknowledging the importance of effective client support, we’ve integrated new tools to manage support inquiries more efficiently:

Jira Service Management Integration: Direct integration streamlines support ticket management for users.

Email Support Option: A dedicated channel for non-Jira users, ensuring all clients have access to prompt support.

Our commitment to enhancing the operational capabilities and brand presence of our partners is reflected in these updates. By empowering partners and clients with more control over branding, simplifying operational processes, and enhancing client support, we reinforce our dedication to their success and operational excellence.

Explore how these new features can transform your cybersecurity approach and strengthen your partnership with us.