Platform

Rootshell Platform – Patch Notes July 2026

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July 2026

Application Features

Microsoft Word Report Exports

We’ve expanded the platform’s reporting capabilities by introducing support for Microsoft Word (.docx) report exports.

What’s New?

In addition to the existing PDF, Spreadsheet, and JSON export options, users from the testing company responsible for delivering an assessment can now download reports in Microsoft Word format.

This allows testing teams to perform additional editing, add bespoke content, and collaborate on report refinements before final delivery to clients.

Key Benefits

  • Export reports directly to Microsoft Word (.docx) format.

  • Greater flexibility for report customisation and internal review processes.

  • Supports quality assurance workflows and partner-specific reporting requirements.

  • Complements existing PDF, Spreadsheet, and JSON export capabilities.

Access Controls

Word exports are intentionally restricted to users belonging to the test company assigned to the project.

Users from the client organisation receiving the assessment will continue to have access to the existing export formats, such as PDF, Spreadsheet, and JSON, but will not be able to download reports in Word format.

This approach helps protect proprietary report content and delivery methodologies while providing testing teams with the flexibility needed to produce high-quality client deliverables.

Custom Saved Filters

We’ve introduced Custom Saved Filters, allowing users to create, save, and share frequently used filter combinations across the platform.

What’s New?

Users can now save complex filter configurations on both the Issues and Assets pages, making it faster and easier to access the data that matters most to them.

For example, you may want to quickly identify:

  • Critical vulnerabilities

  • Assets classified as P1

  • Issues with active exploits

  • Assets belonging to specific groups or owners

Instead of rebuilding these filters each time, you can now save them and apply them with a single click.

Key Benefits

  • Save frequently used filter combinations for rapid access.
  • Reduce repetitive filtering and improve workflow efficiency.

  • Create multiple saved filters tailored to different use cases.

  • Apply filters instantly without manually selecting criteria each time.

Filter Sharing & Collaboration

Saved filters can also be shared with other platform users.

When creating a filter, users can choose whether others have:

  • Viewer access – allowing them to use the filter.

  • Editor access – allowing them to modify and maintain the filter.

This enables teams to standardise views and reporting datasets across different users and departments.

Available Locations

Custom Saved Filters are available on:

  • Issues Page

  • Assets Page

This feature delivers a faster, more personalised user experience, helping teams focus on the vulnerabilities and assets most relevant to their role and responsibilities.

New Integration: Azure DevOps Ticketing

We’re pleased to introduce Azure DevOps as the latest addition to our growing list of supported ticketing integrations.

Overview

Organisations can now connect their Azure DevOps environment directly to the platform, enabling vulnerabilities and remediation activities to be seamlessly incorporated into existing development and operational workflows.

Key Capabilities

  • Manual Ticket Export: Export vulnerabilities directly to Azure DevOps work items from within the platform.

  • Automation Centre Support: Automatically create Azure DevOps tickets based on custom rules, risk ratings, exploitability, asset classifications, SLA conditions, and more.

  • Bi-Directional Synchronisation: Ticket status changes made within Azure DevOps are automatically reflected back into the platform.

  • Automated Closure Tracking: When a ticket is marked as closed or resolved within Azure DevOps, the corresponding issue within the platform is automatically updated, maintaining alignment between security and development teams.

  • Centralised Remediation Management: Manage vulnerability remediation through existing Azure DevOps workflows without requiring duplicate effort across systems.

User Impact

This integration helps organisations embed vulnerability management directly into their development lifecycle while maintaining complete visibility within the platform. By synchronising ticket updates in both directions, teams can confidently track remediation progress without manually updating multiple systems, ensuring reporting and remediation status remain accurate at all times.

Platform Improvements

Improved Table State Management

We’ve improved table state management across key areas of the platform, making it easier for users to move between pages without losing their place.

What’s New?

When users apply filters, change pagination, or adjust the number of results shown in a table, those settings can now be retained when navigating away and returning to the page.

This helps users continue their workflow without needing to repeatedly reapply the same table settings.

Key Benefits

  • Retain filters, pagination, and selected result limits when returning to supported tables.

  • Reduce repeated setup when investigating issues, projects, users, scanner data, or accepted risks.

  • Improve navigation between detail pages and list views.

  • Create a smoother experience for users working through larger datasets.

Supported Areas

Improvements have been made across multiple platform areas, including:

  • Projects

  • User Management

  • Scanner Management

  • Document Templates

  • Issue Rules / Accepted Risk Issues

  • Generated Database issue tables

User Impact

This update makes day-to-day platform navigation more efficient, especially for users working through filtered datasets or reviewing multiple records in sequence.

False Positive Suppression Enhancements

We have improved the false positive workflow by adding support for future-dated suppression.

What’s New?

When marking an issue as a false positive, users can now apply a date-based suppression approach, helping ensure the issue is handled appropriately in future scan results.

This brings the false positive workflow closer in line with accepted risk handling and gives users more control over how long a decision should remain in effect.

Key Benefits

  • Add future dates to false positive handling.

  • Better control whether false positive decisions should continue into future scans.

  • Improve consistency between false positive and accepted risk workflows.

  • Support clearer governance around temporary or time-bound issue decisions.

User Impact

This helps teams manage false positives more confidently, especially where scan data changes over time or where a false positive decision should be reviewed after a defined period.

Operational Features

New Feature: Partner Insights Dashboards

We’re introducing a powerful new set of Partner Insights Dashboards, designed specifically for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and multi-tenant organisations managing security programmes at scale.

Available from the Tenant Overview, these dashboards provide unprecedented visibility into client engagement, programme performance, platform adoption, and remediation effectiveness across an entire customer portfolio.


Partner Insights Dashboard

The new Partner Insights dashboard helps partners understand the health, growth, and value of their security services.

Platform Scale Overview

Track the growth of your managed security programme through key metrics including:

  • Total Tenants (Clients)

  • Total Users

  • Total Projects

  • Total Assets

These metrics provide a clear indication of platform adoption and customer growth over time.

Programme Performance Overview

Gain visibility into the performance of every client from a single view.

Key metrics include:

  • Resolution Rates

  • Asset Counts

  • Unique Assets

  • 30-Day Vulnerability Change

  • User Activity

  • Last Login Dates

Partners can also define custom client health statuses such as:

  • Active – regularly engaging with the platform

  • Attention Required – declining engagement levels

  • Inactive – limited or no recent activity

This provides valuable customer success insights, helping partners proactively identify clients that may require additional support or engagement.

Programme Maturity Analysis

Understand how effectively clients are adopting platform capabilities.

The dashboard tracks feature utilisation across areas such as:

  • Asset Prioritisation

  • Asset Groups

  • Asset Ownership

  • Dynamic Remediation

  • Automation Centre

  • SLAs

  • Teams

  • Additional platform capabilities

Where applicable, maturity is displayed as a percentage rather than a simple enabled/disabled state, allowing partners to understand the depth of adoption and identify opportunities to increase platform value.


Tenant Insights Dashboard

The new Tenant Insights dashboard allows partners to drill into individual clients or groups of clients without switching between tenants.

Tenant & Segment Analysis

Analyse:

  • Individual tenants

  • Groups of tenants

  • Tagged customer segments

  • Industry verticals

All from a single dashboard.

Security Performance Metrics

Monitor key vulnerability management indicators including:

  • Critical Issues

  • High Issues

  • Medium Issues

  • Exploitable Issues

  • Open Issues

  • Closed Issues

  • Resolution Rates

Trend reporting helps partners quickly determine whether a client’s security posture is improving or deteriorating over time.

Mean Time To Remediate (MTTR)

Track remediation performance across:

  • Critical Issues

  • High Issues

  • Medium Issues

  • Low Issues

  • Exploitable Issues

  • Actively Exploitable Issues

Providing a clear understanding of how efficiently vulnerabilities are being resolved.

Industry Benchmarking

Compare tenant performance against peers within the same industry vertical.

Partners can now quickly identify whether a client’s remediation performance is ahead of or behind industry averages, enabling more informed conversations and targeted service improvements.


User Impact

The Partner Insights Dashboards provide MSPs and MSSPs with a comprehensive view of customer engagement, programme maturity, platform adoption, and remediation performance. By combining operational, commercial, and security metrics into a single experience, partners can better demonstrate value, improve customer retention, identify growth opportunities, and drive stronger security outcomes across their entire client portfolio.

Tenant-Level Feature Flag Improvements

We have improved tenant-level feature flag visibility and management from the Tenant Overview area.

What’s New?

Users can now more easily see which platform features are enabled for each tenant, including key capabilities such as ASM, dashboards, and asset metadata.

Where permissions allow, these feature flags can also be managed directly at tenant level.

Key Benefits

  • View enabled tenant features more clearly from the Tenant Overview area.

  • Quickly identify which tenants have specific capabilities switched on.

  • Manage supported feature flags on a per-tenant basis.

  • Reduce manual checks and improve administrative visibility.

User Impact

This gives internal teams a clearer view of tenant configuration and makes feature management faster, simpler, and more consistent.

Picture of Jon Bellard
Jon Bellard
Jon Bellard is the Head of Product at Rootshell Security, where he leads the development of innovative cybersecurity solutions. With a strong background in security consulting and technical sales, Jon drives product strategy and client engagement to meet evolving security needs.

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