Find out how your people respond to a targeted social engineering attempt
Bespoke social engineering assessments tailored to your organisation, beyond standard phishing tests.
Trusted by companies of all shapes and sizes
What is a social engineering assessment?
Social engineering tests the human side of security. Rather than a generic campaign, a bespoke assessment is designed around your organisation, its roles and the ways an attacker might realistically approach your staff, whether by email, phone, messaging or in person.
Our testers agree the scenarios and limits with you first, then measure how staff respond and where processes let an attacker through. Results are reported in the Rootshell Platform. For regular email-based testing, see our phishing assessments.
The benefits of social engineering assessments for your business
Understand where people and process, not technology, are your weakest link.
Identify potential weaknesses
Find where staff, helpdesks and processes could be talked into giving away access or information.
Proactive defence
Test realistic scenarios built around your organisation, so training and controls target what actually matters.
Prepare your response
Check whether staff recognise and report an approach, and how quickly your team reacts.
Better visibility and control
Track results over time to see whether awareness and process are improving.
Stay compliant
Provide evidence of tested human controls for customers, auditors and regulators.
Stay ahead of threats with our social engineering assessments
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On-demand social engineering results at the click of a button
The Rootshell Platform is a neutral, centralised hub for managing vulnerabilities and protecting against threats, providing you with a single source of cyber security truth.
Recognised industry leader in penetration testing as a service (PTaaS)
Comprehensive social engineering assessments tailored to your needs
Elevate your security with a customisable, all-in-one solution tailored to your unique objectives, risk appetite, and budget.
Build your package:
- Penetration Tests
- Managed Vulnerability Scanning (MVS)
- Attack Surface Management (ASM)
- Red Team Assessments
- We help you choose the services that best fit your needs
- Solutions tailored to meet your team’s objectives, risk appetite, and budget
Plus receive your results an data through The Rootshell Platform
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Dive into a personalised demo
Seamless onboarding
Reasons to work with us
For social engineering assessments, Rootshell combines accredited testers with the Rootshell Platform, so every finding is easy to track and fix.
All your results in one place
Findings, retests and fixes sit in the Rootshell Platform alongside your other testing and scanner results, so progress is easy to track.
Accredited, experienced testers
Delivered by experienced testers. Rootshell is CREST registered, Cyber Scheme accredited, ISO 27001 certified, an IASME Cyber Essentials Plus certification body, and NCSC CHECK scheme accredited.
Recognised standards
Scenarios are agreed in advance within clear rules of engagement, so testing stays safe and authorised.
Clear reports, clear next steps
Clear, prioritised findings with practical fix advice, and retesting to confirm that fixes have worked.
How we deliver it
Scope, targets and timing are agreed with you first, with a clear process for stopping if needed.
Talk to our team about social engineering assessments
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Don’t just take our word for it, hear what our customers think
Social engineering assessment compared with awareness training
| Social engineering assessment | Awareness training | |
|---|---|---|
| What it does | Tests how people respond to realistic approaches | Teaches people what to look out for |
| Methods | Bespoke, such as email, phone or in person, agreed with you | Courses and reminders |
| Output | Evidence of where the real risk is | Better awareness |
| Used together | Shows where training is needed | Helps people spot and report attempts |
Common questions about social engineering assessments
What is a social engineering assessment?
It tests whether people and processes can be tricked into giving away access or information, using realistic approaches agreed with you in advance.
What methods do you use?
We design each assessment around your business. Approaches can include email, phone and in-person attempts, depending on what you agree.
Will staff be named in the report?
We agree reporting with you up front. The aim is to improve processes and training, not to blame individuals.
How often should we test?
Regularly, because staff and threats change. Continuous Testing can include repeat assessments.
Last reviewed: 5 November 2026. Written and reviewed by the Rootshell R&D team. Rootshell was founded six years ago and is founder-led, drawing on more than 30 years of industry experience from previous successful businesses. We deliver thousands of testing days every year. CREST registered, Cyber Scheme accredited, ISO 27001 certified, an IASME Cyber Essentials Plus certification body, and NCSC CHECK scheme accredited.
Related testing services
Most clients combine more than one test. These pair well with social engineering assessments.
