Remediation and Collaboration

Gain instant insight into your remediation progress, assign vulnerabilities to asset owners automatically, triage issues, and take back your time with dynamic remediation.

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INTEGRATE, CONSOLIDATE, REMEDIATE

Automate Your Vulnerability Remediation Process

Tracking remediation is notoriously challenging for organizations, especially for teams who rely on static spreadsheets or the intermittent delivery of scanning results. The Rootshell Platform gives users powerful features to instantly track, react and report on their progress.

Dynamic Remediation

Save significant admin time by letting our platform mark issues as remediated on your behalf. The platform will compare your scans and highlight any vulnerabilities that are no longer present within your estate.

This is particularly helpful for managing large digital estates and is another way The Rootshell Platform empowers you to drive down your time-to-remediate.

You can enable Dynamic Remediation for Vulnerability Scanning within the platform to assist you when using scans to retest whether your remediation has been successful.

This feature compares the last scan with the latest scan you are importing, and highlights the differences, before dynamically remediating issues that are no longer present; you can select which issues to remediate (or not). This is particularly useful for large digital estates.

Remediator Dashboard

Our Remediator Dashboard completely transforms remediation tracking by making the process dynamic, insightful, and continuous.

The dashboard also gives users greater context of their team’s remediation activity. For example, tracking the number of comments provides clarity on periods of time when little remediation has been delivered, but colleagues have been collaborating to achieve a fix.

Additionally, the dashboard empowers users to report quickly and efficiently on remediation. This makes it easy to demonstrate the success of remediation to the wider organization, such as return on investment. It also aids IT security leaders in evaluating where improvements may be needed.

At a glance, users can see summaries of their team’s progress for given periods of time, ranging from the past 7 days to 12 months.

Set and Track Remediation SLAs

Measuring the time it takes to remediate issues is an essential part of remediation management. The Rootshell Platform allows you to set service level agreements (SLAs) to measure your team’s remediation efforts against your targets.

You can easily track key metrics, such as how long it takes to remediate critical issues, and the platform notifies you of any issues that are non-compliant.

By measuring TTR, our platform gives you the insight needed to evaluate your team’s performance, resolve any bottlenecks, optimise your processes, and reduce the time it takes to fix issues.

Setting SLAs works hand-in-hand with the range of features designed to reduce your time-to-remediate. The ability to filter and search issues by risk level enables you to review your SLAs in the context of criticality, helping you prioritise critical issues.

Collaboration and Workflows

  • Integrate with popular ticketing systems
  • Enhance collaboration between colleagues, testers, and third-parties
  • Receive live updates from tests
  • Streamline project management, including a calendar view and reminders for your tests
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